Privacy Policy

This Privacy Policy explains how Tevako (“we”, “us”, “our”), collects, uses, stores, and discloses personal information when you access or use Tevako.com (the “Site”), place an order, contact our support team, engage with marketing, or otherwise interact with us (“Services”).
By using our Site, you agree to the collection and use of your information as outlined in this Privacy Policy.

1. Company Information

Store Name: Tevako
Registered Business Address:
De Jacht 17, 3261 TG Oud-Beijerland, Zuid-Holland, The Netherlands

Customer Support Email: info@tevako.com.

2. Updates to This Policy

We may revise this Privacy Policy from time to time. The most recent version will always be posted on this page with an updated effective date. Continued use of our Services indicates acceptance of any revisions.

3. Information We Collect

We collect personal data when necessary to operate our business, fulfill orders, and provide a secure and customized shopping experience.

A. Information You Provide

Full name
Email address
Shipping and billing address
Telephone number (optional)
Login/account information (if applicable)
Customer support messages or submitted forms

B. Order & Transaction Data

Purchase history
Transaction value and currency
Payment method details (processed through secure third-party payment providers — we do not store full credit card numbers)

C. Automatically Collected Data

IP address & geolocation approximation
Browser and device information
Pages viewed & session interactions
Referral sources
Cookies, pixels, tags & analytics data

4. How We Use Personal Information

We process collected data for purposes such as:

Fulfilling and delivering orders
Customer support and communication
Website performance, optimization, and security
Fraud prevention and risk management
Marketing, personalization, and preference-based recommendations
Legal, tax, and compliance requirements

We limit data usage to what is necessary and relevant for business operation.

5. Cookies & Tracking Technologies

We use cookies and analytics tools to:

Enable essential site features
Improve user experience
Remember preferences
Analyze traffic and behavior
Support marketing and retargeting campaigns

You are free to modify cookie preferences through your browser settings. Some features may not function properly if disabled.

6. Sharing & Disclosure of Information

We may share certain data only when necessary with:

E-commerce & hosting platforms
Payment processors and financial gateways
Shipping and fulfillment providers
Customer service, analytics, and marketing tools
Legal authorities when required by law
Successor entities in a merger, sale, or restructuring

We do not sell personal information.

7. User-Generated Content

Any content you submit publicly, such as product reviews or testimonials, may be viewable by others. Avoid sharing sensitive personal data through public channels.

8. Children’s Privacy

Our Services are not intended for children under 16 years old, and we do not knowingly collect data from minors. If you believe data was collected unintentionally, please contact us immediately.

9. Data Security & Retention

We apply reasonable security measures designed to protect your information from unauthorized access.

We retain data only as long as necessary to:

Provide requested services
Comply with legal and financial requirements
Resolve disputes or enforce agreements

10. Your Data Rights

Depending on your region and applicable privacy laws, you may have rights including:

Accessing your data
Requesting correction or deletion
Restricting or objecting to processing
Withdrawing consent
Requesting data portability

To exercise your rights, email us at info@tevako.com.
We may request proof of identity before processing any request.

11. International Data Processing

Your information may be processed or stored in different locations depending on service providers or operational logistics. We take appropriate measures to safeguard data during such transfers.

12. Contact Information

For privacy-related questions, data requests, or concerns, please contact:

Tevako – Privacy Department
📍 De Jacht 17, 3261 TG Oud-Beijerland, Zuid-Holland, The Netherlands
📧 info@tevako.com